Here at Cleveland
Retail Systems we are able to offer a range of service options
to both existing and new customers. We
have added more details below:
All machines purchased
from Cleveland Retail Systems come with a 1 year
guarantee and maintenance contracts can be arranged for
the period thereafter. If you do have a problem with any
machine that you did not purchase from ourselves or do
not have a service maintenance contract for, then we
will happily give you an estimate for the repair over
the telephone.
We have most sizes of
ribbons, rollers or cassettes in stock. In particular we
carry most stock for both EPOS and Credit Card/Paypoint
machines. Rolls available are normal paper, thermal twin
skinned and carbonless. Whichever kind of ribbon you
need, we can supply to you.
Our aim in business is
to have a good relationship with our customers and that
is why we keep a good After Sales Team. Most faults and
queries can be sorted over the phone but if we need to
make a visit, we will call quickly and promptly. A
loaner machine will be provided if yours needs to return
to the workshop at no extra charge to you.